Privacy policy

This English translation is provided for convenience. The French version is the reference.

The purpose of this privacy charter (the "Charter") is to set out our commitment to respecting the privacy of users of the website *[https://www.veroniquebergeot.com/] (the "Site") operated by the sole proprietorship Véronique Bergeot*, SIRET no.: 888824349

In making our Site available, we process your personal data in compliance with the General Data Protection Regulation 2016/679 of 27 April 2016 ("GDPR") and under the conditions set out below.

Personal data means any information relating to an identified or identifiable natural person. We collect and process personal data exclusively in connection with providing our Services or communicating about these Services, in strict compliance with the GDPR.

We only collect personal data that is adequate, relevant and limited to what is necessary for the purposes for which it is processed. You will therefore never be asked to provide personal data considered "sensitive", such as your racial or ethnic origin or your political, philosophical or religious opinions.

By registering on the Site, you authorise us to process your personal data in accordance with the Charter. If you do not accept the terms of this Charter, please refrain from using the Site and the Services.

1. When do we collect your personal data and what data is collected?

We may collect and store your personal data, in particular when you: - browse the Site - contact us.

We use your personal data to set up and manage the Site's Services and to respond to your specific requests. We also use your personal data to operate and improve our Services, our Site and our approach. This information is used only by us and helps us better adapt our Services to your expectations.

If you chose to receive emails and messages from us when creating your Account, you will receive electronic and text messages about our products and promotions. We will then use the personal data you provided when you registered. You can unsubscribe from these messages at any time.

1.1 Browsing the Site

Connection data. Each time you connect to our Site, we collect personal data such as, in particular, your IP address and your computer's MAC address, the date and time of connection, and information about the browser you are using.

Browsing data. We also collect information that shows how you access the Site, which pages you view and for how long. In this context, we may use Cookies as described in paragraph 6 below.

1.2 Contacts

To follow up on any requests you make to our Customer Service and to confirm information about you, we may use your surname, first name, email address and telephone number.

1. Identity of the data controller

The personal data collected on this site is processed by: Véronique Bergeot Address: 102 rue Ducau, 33000 Bordeaux, France Email: [vero.bergeot@gmail.com]

2. How do we protect your personal data?

We have put in place technical and organisational security measures to guarantee the security, integrity and confidentiality of all your personal data, in order to prevent it from being distorted, damaged or accessed by unauthorised third parties. We ensure an appropriate level of security, taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of the processing, as well as the risks and their likelihood.

However, as no security measure is infallible, we cannot guarantee the absolute security of your personal data.

2.1 Via the contact form - Surname, first name - Email address - Telephone number (if provided) - Content of the message

2.2 Technical data (via cookies or anonymous statistics) - IP address - Browser type - Pages visited - Time spent on pages This data is collected for traffic analysis purposes using a tool such as Google Analytics.

3. When do we share your personal data?

3.1. Purposes of processing

The data collected may be used to: - Respond to your requests via the contact form - Manage appointments and client relations - Send you information or newsletters (if you have consented) - Improve site navigation and the user experience

3.2 Sharing your personal data with third-party companies

When you browse the Site, your personal data may be passed on to external providers who carry out technical or analytics services on our behalf. These third parties act only on our instructions and on our behalf. - Webflow hosting: our Site is hosted by Webflow Inc. (United States). The infrastructure runs on Amazon Web Services (AWS), with origin servers located in the United States and delivery via the Fastly Content Delivery Network (CDN), which includes points of presence in Europe. This means that some technical data (e.g. IP address, connection logs) may be transferred to the United States, where it may be subject to the Cloud Act.

• Google Tag Manager (GTM): we use GTM only as a tag manager. GTM does not collect personal data directly, but it can trigger the loading of third-party tools (such as Google Analytics).
• Google Analytics 4 (GA4): we use GA4 to better understand how the Site is used and to improve the user experience. GA4 collects browsing information (pages viewed, session length, device type, etc.), with IP address anonymisation enabled by default. This data may be transferred to and stored by Google on servers located in the United States.

In accordance with the GDPR, any transfer of data outside the European Union is based on the Standard Contractual Clauses adopted by the European Commission, or on the EU–US Data Privacy Framework (2023) where the US providers concerned have signed up to it.

Except where a third party asks you to accept its own privacy policy and terms of use, the third-party companies that have received your data have undertaken to process it solely to provide our Services. We will never share your data with third parties for marketing or commercial purposes without your prior consent.

3.3 Sharing with the authorities

We may have to disclose your personal data to administrative or judicial authorities where disclosure is necessary to identify, apprehend or prosecute any individual likely to harm our rights, those of any other user or those of a third party. Finally, we may be legally required to disclose your personal data, in which case we cannot object.

4. How long do we keep your personal data?

We will only keep your personal data for as long as you are registered on the Site, in order to identify you when you log in to your Account and to provide the Services.

If you unsubscribe from the Site, your personal data will be deleted and kept only in archived form for the purpose of establishing proof of a right or a contract.

In any event, we will keep your personal data for no longer than is necessary for the purposes for which it is processed, in line with the uses set out in this Charter and in compliance with laws and regulations.

5. Cookies: how do we use them?

5.1 What is a cookie?

A cookie is a text file that may be placed on a device when you use an online service with browser software. Among other things, a cookie allows its issuer, for as long as it is valid, to recognise the device each time it accesses digital content containing cookies from the same issuer.

In any event, cookies placed on your browsing device with your consent are destroyed 13 months after being placed on your device.

5.2 What are the cookies issued on our Site used for?

The cookies we issue allow us to: - compile statistics and traffic volumes and track the use of the various elements of our Site (sections and content visited, browsing paths), so that we can make the Site more interesting and easier to use and, where applicable, improve our products and services; - adapt the presentation of our Site to your device's display preferences (language used, screen resolution, operating system, etc.) during your visits, depending on the viewing or reading hardware and software on your device; - remember information relating to a form you have filled in on our Site (registration or access to your account) or to products, services or information you have chosen on our Site (service subscribed to, contents of a shopping basket, etc.); - allow you to access reserved and personal areas of our Site, such as your Account, using identifiers or data you may have previously given us, and to implement security measures, for example when you are asked to log in again to content or a service after a certain period of time.

On your first visit to the Site, a cookie banner will appear on the home page. A clickable link lets you find out more about the purpose and workings of cookies and leads to this Charter. Continuing to browse to another page of the site or selecting an element of the Site (for example an image, text or link) constitutes your acceptance of the cookies in question being placed on your computer.

Audience analytics cookies (Google Analytics 4)

These cookies collect information about how you use the Site (pages visited, browsing time, approximate geographical origin). The data is processed by Google, in the United States, in accordance with its privacy policy. IP address anonymisation is enabled by default before any storage.

You can refuse these cookies by setting your preferences in our cookie banner or by installing the opt-out add-on offered by Google: https://tools.google.com/dlpage/gaoptout.

5.3 How can you control the cookies used?

In accordance with the applicable regulations, you can refuse the use of cookies that are not strictly necessary.

You can also configure your browser software at any time so that cookies are stored on your device or, on the contrary, rejected (either systematically or depending on their issuer). You can also configure your browser software so that you are offered the choice of accepting or refusing cookies each time, before a cookie can be stored on your device.

Please note: any setting you choose may change your Internet browsing and your access to certain services that require cookies. We accept no liability for the consequences of our services working less well because it is impossible to store or read the cookies they need to function, where you have refused or deleted those cookies. This would be the case if you tried to access content or services that require you to identify yourself. It would also be the case if we (or our providers) could not recognise, for technical compatibility purposes, the type of browser used by your device, its language and display settings, or the country from which your device appears to be connected to the Internet.

5.4 How do you configure your browser software?

The way cookies and your choices are managed differs from one browser to another. It is described in your browser's help menu, which will tell you how to change your cookie preferences. Below is information about the main browsers.

Internet Explorer / Edge

In Internet Explorer, click the Tools button, then Internet Options. On the General tab, under Browsing history, click Settings. Click the View files button.

Firefox - Go to the browser's Tools tab, then select the Options menu - In the window that appears, choose Privacy and click Show cookies

Safari - Open Settings from the browser menu (Safari > Preferences) - Click Privacy.

Google Chrome - Open Settings using the button to the right of the address bar or from the browser menu (Chrome > Preferences). - Select Advanced Settings - Click Content Settings, then Cookies.

For more information on cookies, you can [visit the CNIL website](https://www.cnil.fr/fr/site-web-cookies-et-autres-traceurs).

6. What are your rights?

To exercise your rights, simply send an email to: [vero.bergeot@gmail.com], together with proof of identity if there is reasonable doubt about your identity.

You also have the right to lodge a complaint with the CNIL (the French data protection authority): www.cnil.fr

You alone have provided us, via the Site, with the data we hold. You have rights over your personal data. In accordance with the regulations on the protection of personal data, in particular articles 15 to 22 of the GDPR, and after proving your identity, you have the right to ask us for: - Right of access - Right to rectification - Right to erasure - Right to restriction of processing - Right to data portability - Right to object - Right to withdraw your consent at any time

In addition, within the limits set by law, you also have the right to object to processing, to restrict it, to decide what happens to your data after your death, to withdraw your consent at any time, and the right to portability of the personal data you have provided.

You can contact our Services to exercise your rights at the following email address: *[vero.bergeot@gmail.com]*, enclosing a copy of an identity document with your request.

7. Can we change the Charter?

We reserve the right to change the Charter at any time. We therefore recommend that you consult it regularly. If changes are made, we will publish them on this page and in any other places we consider appropriate, depending on the subject and significance of the changes.

Your use of the Site after any change means that you accept the changes. If you do not accept certain substantial changes made to this Charter, you must stop using the Site.